Legal terms for account and wallet access
Our Legal notice explains the conditions attached to opening, using and closing your account. Eligibility depends on local law, and you should confirm that access is permitted in your location before continuing. We describe the account details needed for phone verification, the checks applied when a
-
1
withdrawal is requested, and the records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. Payment status does not replace an account check: a receipt can show that a request was sent, while our records determine whether it can be matched to your
-
2
account. The notice also explains how policy wording may change, how we publish a new effective date, and how you can ask us to clarify a clause. Read these terms before opening an account, especially if you use a shared device or switch between wallet methods.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.