How Our Privacy Policy Handles Wallet Data
Our Privacy Policy covers information created when you open an account, sign in, contact support or check a wallet transaction. This can include your name or chosen account details, phone verification status, device type, browser signals, approximate network address, login records, payment reference and messages sent
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through our support route. We use those records to protect account access, trace a pending receipt and respond when a cashier status needs checking. We do not need your DANA, OVO, GoPay or QRIS wallet password to match a reference. Bank transfer and virtual account records
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may show a sender reference or reconciliation result rather than private banking credentials. We keep access and transaction records only for the period needed for security, dispute handling and applicable legal duties. Where local law permits, you can ask what personal data we hold, request a
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correction or ask us to assess removal. Processing and service availability depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.